Operations assistant

This role will be employed by Docobo UK Ltd. 

Key Competencies 

• Good IT skills including:

-General use of Windows based PCs, the Internet and email; 

-The use of Microsoft Office products 

• Good organisational skills. 

• Good verbal and written communications skills. 

• Working knowledge of company’s Quality Procedures and Policies. 

• Well organised and presentable to customers. 

• Able to talk with customers on the phone and face-to-face. 

• Able to work with minimal supervision. 

• Should hold a valid UK driving licence. 

• Working knowledge of company’s Quality Procedures and Policies. 

Responsibilities 

• Setting up new equipment for deployment. 

• Accurate recording of equipment information and movement tracking. 

• Servicing returned equipment. 

• Initial point of reception for incoming calls on the company’s general business line. 

• Handling of incoming surface mail. 

• General administration. 

• Maintaining the security, integrity and confidentiality of data and information to which they are provided access during the course of their work. 

• Supporting staff with administration tasks. 

• General office duties as directed by senior staff. 

• Maintain an awareness and actively comply with the current Information Governance (IG) and Information Security (IS) standards and policies in force at Docobo. 

• Achieve the required standard when examined, following mandatory in house or role specific online training.